Posts Tagged ‘DeviceMaster RTS’

DeviceMaster Enables Legacy Devices for Pizza Chain

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DeviceMaster RTS 16-Port RJ45

To accommodate for the legacy serial connections used in a large pizza chain, Comtrol’s DeviceMaster RTS 16-Port RJ45 connected the device to the cash registers, receipt printers, terminals, ovens, and box label printers. DeviceMasterEthernet was then used to connect it to the company’s specialized Linux server. Both the DeviceMaster and Linux server are interrelated as one sends out a command while the other retrieves the necessary information; without proper connection, communication is not possible between these two devices.
Given that the pizza chain was using a customized Linux server, Comtrol’s industry leading Linux driver support was greatly utilized.  Comtrol’s technical support team worked inconjuction with the staff from the pizza company to ensure communication with the very specialized server.

To further learn about this solution, CLICK here to read the full story.

DeviceMaster RTS Simplifies Direct Monitoring and Control for Multiple Substations

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DeviceMaster RTS Simplifies Direct Monitoring and Control for Multiple Substations

Supplying electric services to over one million customers is no easy feat, but one U.S. energy company was able to do so thanks to Comtrol’s DeviceMaster RTS 16-port.

DeviceMaster RTS

DeviceMaster Simplifies Direct Monitoring and Control for Multiple Substations

Connecting the DeviceMaster RTS to relays and RTUs (remote terminal units) gave this company control over each substation by connecting numerous devices, and gaining real-time monitoring access and control over data from each station. The information that is collected by the DeviceMaster is communicated directly to the central station by Ethernet.

The DeviceMaster family of serial device servers enables browser-based remote port/device monitoring and configuration. Available in a variety of port sizes,
DeviceMaster can simplify maintenance, reduce cost-of-ownership, and translate savings and efficiencies to your company’s bottom line!

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DeviceMaster’s Security Features

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DeviceMaster’s Security

Recent data security breaches have put an emphasis on security. Customers of the medical, financial, and government industries have increasing worries that their confidential information may be stolen. Comtrol’s DeviceMaster RTS, PRO, and Serial Hubs enable secure data communication across connected serial devices.

DeviceMaster’s Security

Comtrol’s DeviceMaster family of products offer the enhanced security features of SSL and SSH encryption. With these additions, DeviceMaster is able to effectively serve an even greater range of roles, reliably enabling serial to Ethernet communications while protecting sensitive data.

For users with demanding security requirements, there are two options that the DeviceMaster can provide. The first involves a free software download from Comtrol’s website called Secure Port Redirector. This software creates COM ports that redirect data between the host application and DeviceMaster using encrypted SSL data streams. For the second option, DeviceMaster can itself be locked down, giving full control over communication ports to administrators only.

Read more HERE

Connecting the Medical Industry

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Medical Industry

Constantly changing as technology and regulations increase, the medical industry maintains strict quality demands. The cost and complexity of medical and FDA certifications, also add to the difficulty of ensuring equipment and procedures consistently meet standards. Comtrol provides reliable communication solutions while ensuring lasting product stability for medical manufacturers.

Medical Industry

DeviceMaster® device servers are used in a wide variety of communication and data collection applications, such as establishing the software bridge between medical facilities; patient rooms and Electronic Medical Records (EMR) system server locations. For example, one medical management company has integrated Comtrol’s DeviceMaster RTS into their software program process, creating a seamless data transfer. This software program gives hospitals a cost-effective way to collect, store and synchronize data from a large list of medical devices.

Our RocketPort® serial cards and hubs provide essential connectivity between peripheral devices and equipment to ensure precision and reliability for medical processes, anywhere from eyeglass lens fitting to vital sign monitoring.

Comtrol’s connectivity solutions for the medical industry ensure that equipment and procedures meet the industry’s regulations and quality demands.

Adapting Legacy Systems and Controlling Multiple Substations

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Adapting Legacy Systems

Why do you need to be adapting legacy systems? Outdated modem systems can cause problems when companies are looking connect legacy and new devices to a central office. One international software company found that the protocols needed for old modems were no longer congruent with their new system.

Adapting Legacy Systems

Comtrol’s DeviceMaster RTS 32-port device server provided connectivity for the modems, allowing the central office to communicate data to remote substations.  To utilize the old modem systems, Comtrol created a custom RTS feature which mimicked the protocols needed to work with the legacy modems.

Read more HERE

Customer Solution: EMR system and medical device integration

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By the end of this year, the Obama administration has set aggressive goals for hospitals to implement electronic medical records (EMR) that meet the “meaningful use” objectives requirements.

This creates the need for a software bridge between the patient bedside data to the network where the medical information will be stored in the patient’s EMR.  This storage of medical information in the EMR allows medical practitioners to observe trends in the monitoring data over periods of time.

One medical management company has integrated Comtrol’s DeviceMaster® RTS into their software program process creating a seamless data transfer.  This software program gives hospitals a cost-effective way to collect, store, and synchronize data from a large list of medical devices.

The serial information collected from medical devices such as infant warmers and incubators, pulse oximetry devices, cerebral/somatic oximeters, light and sound meters, oxygen analyzers, etc. is gathered by Comtrol’s DeviceMaster RTS in each hospital room.  The DeviceMaster transmits this information seamlessly over the Ethernet network to the EMR software program where it is saved in the patient’s file.

To learn more about Comtrol’s DeviceMaster products, visit

Customer Solution: Military Simulator Training System

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The world’s largest virtual training system, Combined Arms Tactical Trainer (CATT) developed through Lockheed Martin under contract with the British government, connects up to 400 war fighters, enabling them to train together in an immersive computer-generated environment.

Soldiers at each training center enter a vast network of linked simulators and emerge onto a virtual battlefield where they can train together in real-time.  The realistic, geo-specific environments support training for ground, air, logistics and other components of the modern-day battlefield.

Currently, there are two training sites in operation for the British Arms: Warminster, England and Sennelager, Germany.  Both sites have the capability to be linked through a wide area network for larger training exercises, making CATT the largest networked virtual training system in the world.


Hydraulic Fracturing Process Monitoring

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Fracking, otherwise known as hydraulic fracturing, has become a word well-known with the recent expansion of oil exploration.  As fracking helps to release natural substances (in this case, oil) from the earth’s rock for extraction, monitoring sensors directly at the site provide data and supervisory control for engineers and personnel controlling the fracking process.

The fracturing process, in order to be profitable, must be truly mobile.  Thus, many pressure pumping companies located in both the United States and Canada have created mobile command centers inside vehicles to control the fracking operations directly from the field.  These vehicles, often termed “data vans,” house important monitoring equipment.  Sensors used directly at the fracking site such as pressure meters, flow meters and engine and pump monitoring sensors transmit data in various different protocols such as CAN bus, RS-232 and RS-485.  Converting all of this data to a common medium – Ethernet – is necessary for the SCADA system to ensure the fracking process is safe and efficient.

Comtrol’s DeviceMaster® RTS 16-port serial to Ethernet gateway is included in data vans as the center of communication with the field.  As seen below, the data from the sensors is either converted from CAN bus to RS-232, or travels directly via RS-485 to the DeviceMaster.  The DeviceMaster then relays that information via TCP/IP (Ethernet) to the SCADA system.  The DeviceMaster provides great flexibility with software selectable RS-232/422/485 support, along with being reliable, rugged and tolerating use in a mobile environment for extended periods of time.

fracturing ethernet serial device server energy network connectivity

Door Access Control System

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Access control can be used in a variety of different ways from a lock on a car door, to a PIN on an ATM system, to a door control reader granting or denying access to a building.

In the door control industry, a credential, such as a badge containing an RFID tag, is presented to a reader.  The reader sends the information to a control panel, a highly reliable processor, and compares the credential’s information to an access control list and either grants or denies that person access to the building.

security power over ethernet poe devicemaster

Within these access control applications there is a need to bridge the serial communication of the door controller into the network.  Comtrol’s DeviceMaster® RTS takes the serial information from the door controller, converts it and communicates to the control panel via Ethernet.

Companies depend on reliable and accurate access control to provide the safety and confidentiality that they need for their employees.  The DeviceMaster RTS makes a good fit for door control applications because of its software-selectable RS-232/422/485 communication modes, ease-of-use and reliability.

MORE information on Comtrol’s DeviceMaster serial to Ethernet device servers

Machine Monitoring and Productivity – Wilson Diagnostics & DeviceMaster® RTS

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In industrial processing and manufacturing, machinery errors and malfunctions can be time-consuming obstacles.  The troubleshooting process has seldom been quick and precise.  To improve this process and increase productivity, Wilson Diagnostic Systems Company has developed revolutionary high-functionality software that monitors all input and output signals on PLCs, machines and I/O generating points to screen for pattern irregularities in performance.

Wilson Diagnostic Systems’ PlantTrak™ software is installed into a system network to generate reports based on monitoring all integrated machinery on that network.  As soon as an irregularity is detected, PlantTrak analyzes the data to determine whether an error or malfunction has occurred, and can be programmed to generate an alarm.  The report data can then be used to identify exactly where the error or malfunction is originating from.

Wilson Diagnostic Systems designed PlantTrak to communicate through Ethernet.  However, some machines and PLCs may only have serial, not Ethernet, ports to connect to the presiding network.  Comtrol’s DeviceMaster products provide the crucial capability to bring serial machines onto the network and into the software.Comtrol Corporation DeviceMaster RTS industrial ethernet gateway

At a local industrial die casting company, productivity is crucial.  The company installed PlantTrak on their network to maintain performance and to expand their PLC-based productivity.  The current die casting system consists of multiple stand-alone PLC units, which require Ethernet connections to the system network.  However, each PLC contains only one serial RS-232 communication port.  Comtrol’s DeviceMaster RTS 1-Port has been integrated into the system as the connectivity solution.  A serial connection is established between each isolated PLC and a DeviceMaster RTS 1-Port, which then transmits relevant data through the Ethernet connections to the main network.

A comprehensive performance history is recorded for each machine, though the PlantTrak capability to follow the monitoring in real-time is often essential for troubleshooting and process refinement.  The exceptionally fast TCP/IP connection capability of the DeviceMaster RTS allows for multiple PLCs to be pinged, or monitored, up to 10 times per second to ensure exact system performance.  Comtrol’s DeviceMaster has proved to be an exceptional partner with Wilson Diagnostic System’s PlantTrak software to optimize system performance and productivity.



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